Your Key to The Art of Hospitality

VKey Agency |

01

Recruitment

We provide bespoke recruitment solutions in the hospitality industry. We offer staffing services to private estates, boutique hotels, luxury resorts, restaurants, private member clubs, and other high-end customer-centric establishments.

Hospitality

360 Degree Hospitality Services

02

Staff training

To reduce turnover and provide a white glove customer service experience, we offer a new creative approach to staff training based on non-traditional strategies, personalized coaching, and motivational development methods. We believe in the power of putting people first.

03

Customer experience journey

We build a map of a customer journey that involves the interactions and experiences a customer has with your brand and product. We identify all of the stages, touchpoints, and human motivation that help us to create an authentic elaboration map between your brand and a loyal customer.

04

Brand, design, and creative

From rebranding an existing business to creating concepts and designs from A to Z, we give your brand a voice— amplifying a human connection. Our services include naming and logo design, brand development and identity, graphic design, web development, and collateral production.

05

Partnerships and business development

We believe in creating mutually beneficial brand alignments. When like-minded partners are brought together that hold the same values and share the same clientele, the end result is extraordinary.

01

Concept creation

From launch events to destination retreats, and pop-ups to corporate conferences, we conceptualize and produce physical experiences that stimulate the senses and transform the relationship that you or your brand have with your audiences.

Events

Whether you’re planning a leisure event for your friends or thinking of taking your executives on a corporate retreat, VKey Agency can help you to create and execute an unforgettable event filled with unique experiences, and customized surprises to impress the most discerning guests.

02

Event logistics and execution

A team of event experts will seamlessly run all aspects of event logistics from sourcing the best talent and negotiating vendor contracts to making sure every guest is experiencing a white-glove service and enjoying memorable moments.

03

Brand partnerships
and sponsorships

With over 11 years of event partnerships and sponsorships, VKey Agency knows how to offset event costs while continuously producing high-caliber events. By forming long-lasting tandems between like-minded brands and bringing real value for all participants, Viktoriya’s strategies produce financially impactful and meaningful outcomes.

Clients & Projects

Ibex Investors

Villa Pacifico

Cult Wines

About

Viktoriya Svyazeva is the creator of the VKey Agency, a full-service hospitality and events company.

After 11 years of working in the luxury lifestyle industry, Viktoriya has decided to launch VKey Agency,

a full-service hospitality and events company.

Viktoriya has started her hospitality career at Quintessentially, a members-only leading luxury lifestyle group offering private concierge services, lifestyle management, luxury travel planning, and unparalleled access to global events and experiences. During 6 years of working at Quintessentially Viktoriya has moved up the ranks from Lifestyle Concierge where she managed 40 most important high profile clients to Head of Strategic Partnerships in the US where she headed brand alliances and managed a team of business development executives.

After 11 years of working in the luxury lifestyle industry, Viktoriya has decided to launch VKey Agency, a full-service hospitality and events company.

Viktoriya has started her hospitality career at Quintessentially, a members-only leading luxury lifestyle group offering private concierge services, lifestyle management, luxury travel planning, and unparalleled access to global events and experiences. During 6 years of working at Quintessentially Viktoriya has moved up the ranks from Lifestyle Concierge where she managed 40 most important high profile clients to Head of Strategic Partnerships in the US where she headed brand alliances and managed a team of business development executives.

She also oversaw member benefits, vendor relations, corporate lifestyle

offerings, and partnerships.

In 2018 during Necker Cup hosted by Sir Richard Branson, the world’s most exclusive pro-am tennis event, Viktoriya was approached by JetSmarter executives, and shortly after she joined the private jet unicorn startup as a Director to oversee Business Development, Brand Partnerships and Events. In 2019 JetSmarter was acquired by private jet industry leader Vista Global Holding and fully merged with Vista Global’s subsidiary XOJET to form a new, combined platform called XO.

She also oversaw member benefits, vendor relations, corporate lifestyle offerings, and partnerships.

In 2018 during Necker Cup hosted by Sir Richard Branson, the world’s most exclusive pro-am tennis event, Viktoriya was approached by JetSmarter executives, and shortly after she joined the private jet unicorn startup as a Director to oversee Business Development, Brand Partnerships and Events. In 2019 JetSmarter was acquired by private jet industry leader Vista Global Holding and fully merged with Vista Global’s subsidiary XOJET to form a new, combined platform called XO.

She also oversaw member benefits, vendor relations, corporate lifestyle offerings, and partnerships.

In 2018 during Necker Cup hosted by Sir Richard Branson, the world’s most exclusive pro-am tennis event, Viktoriya was approached by JetSmarter executives, and shortly after she joined the private jet unicorn startup as a Director to oversee Business Development, Brand Partnerships and Events. In 2019 JetSmarter was acquired by private jet industry leader Vista Global Holding and fully merged with Vista Global’s subsidiary XOJET to form a new, combined platform called XO.

After the acquisition, Viktoriya has transitioned to the head company VistaJet, a truly global business aviation company with over 79 privately-owned Bombardier Global and Challenger business jets. Viktoriya joined Chairman’s Private Office to oversee

US Brand Partnerships and Events.

After 4 years in the private jet industry, Viktoriya has decided to diversify her experience and joined Ibex Investors, a privately owned investment firm with over $1.2 billion assets under management.

As the Vice President of Investor Relations Viktoriya was in charge of unparalleled

investor experiences, events programming and events execution.

After the acquisition, Viktoriya has transitioned to the head company VistaJet, a truly global business aviation company with over 79 privately-owned Bombardier Global and Challenger business jets. Viktoriya joined Chairman’s Private Office to oversee US Brand Partnerships and Events.

After 4 years in the private jet industry, Viktoriya has decided to diversify her experience and joined Ibex Investors, a privately owned investment firm with over $1.2 billion assets under management. As the Vice President of Investor Relations Viktoriya was in charge of unparalleled investor experiences, events programming and events execution.

After the acquisition, Viktoriya has transitioned to the head company VistaJet, a truly global business aviation company with over 79 privately-owned Bombardier Global and Challenger business jets. Viktoriya joined Chairman’s Private Office to oversee US Brand Partnerships and Events.

After 4 years in the private jet industry, Viktoriya has decided to diversify her experience and joined Ibex Investors, a privately owned investment firm with over $1.2 billion assets under management. As the Vice President of Investor Relations Viktoriya was in charge of unparalleled investor experiences, events programming and events execution.

After the acquisition, Viktoriya has transitioned to the head company VistaJet, a truly global business aviation company with over 79 privately-owned Bombardier Global and Challenger business jets. Viktoriya joined Chairman’s Private Office to oversee

US Brand Partnerships and Events.

After 4 years in the private jet industry, Viktoriya has decided to diversify her experience and joined Ibex Investors, a privately owned investment firm with over $1.2 billion assets under management. As the Vice President of Investor Relations Viktoriya was in charge of unparalleled investor experiences, events programming and events execution.

A few fun eclectic facts about Viktoriya. She has a New York State Real Estate License; she is a Russian folk dancer with over 10 years of performing career; she is a vivid wine enthusiast and enjoys making crafted cocktails; she is a skier, swimmer, and sailor.

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